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The Cares Family

We're hiring: join The Cares Family as Interim Managing Director

Posted by Alex Smith on 20th June 2021


The Cares Family is an anti-racist organisation committed to advancing inclusion. We particularly welcome applications from Black, Asian and Minority Ethnic people, who are under-represented in our organisation. We are an equal opportunities employer.

  • Salary: £50,000-59,000 (dependent on experience)
  • Contract – to January 31 2022; 30-37.5 hours per week
  • 26 days’ holiday per year and flexible working hours
  • Fully remote during the pandemic, then based in London, Liverpool or Manchester, though we have flexible and remote working arrangements in place.
  • Application deadline: 11:59pm, Thursday 8th July 2021

The Cares Family’s mission is to help people find connection in a disconnected age. Our objectives are to reduce loneliness and isolation; improve people’s connection, belonging, purpose and power in a changing world; and bring people together to reduce social, generational, digital, cultural and attitudinal divides.

We’ve been improving individual lives and community togetherness for 10 years. But The Cares Family has also started to have an impact at the systemic and cultural levels – through new projects, storytelling and campaigning that are rapidly increasing our profile and making an even bigger difference. In 2018, the then Prime Minister launched the government’s first ever loneliness strategy at a Cares Family social club. We have received coverage in The Economist, The Times, The Guardian, The Telegraph and on BBC1’s News at Ten and Channel 4 News. And in 2018, our Founder and CEO was appointed one of 20 inaugural Obama Fellows, bringing new attention to our issues and work.

With the arrival of the pandemic, loneliness is better understood than ever and empathy for people experiencing it has increased. The Cares Family is therefore at a moment of opportunity to make an even bigger difference in the years ahead – by driving a ripple effect of change everywhere in the UK.

This is a key leadership position in an ambitious organisation that is continuing to grow its work, impact, profile and influence at pace. In the past three years, The Cares Family has grown from a small organisation working just in London to a group of six charities working in five city locations with a major national presence and outputs too. Our annual budget has grown from £0.75m to £2.5m in that period, and our culture, operations, systems, processes and policies have been developed to (mostly) keep pace with our rapid scaling.

Now, as our first Managing Director moves on to a CEO role in another organisation, amid a time of continued uncertainty in society, and opportunity at The Cares Family, and with medium term plans to appraise the overall structure of our organisation which may include making this position permanent, we are looking for an Interim Managing Director to help us navigate that period.

With significant income secured to consolidate our growth, to go deeper in our local communities, and to spur a national ripple effect of connection everywhere in the UK, we need an Interim Managing Director who is both dynamic and strategic, as well as focused on details and people. We also need someone who can support our CEO to work with our board to further develop our expanded mission and plan further leadership succession.

As Interim Managing Director of an organisation of nearly 50 staff, you will report to our CEO and manage a team of three Directors – our Director of Programmes, Director of Projects and Director of Development. You will galvanise that Senior Leadership Team, create processes that support and enable all our colleagues, and nurture the culture of the organisation as a whole. You will also oversee and develop the systems and policies that underpin The Cares Family, holding ultimate responsibility for ensuring good monitoring, evaluation and learning, sound HR management, the application of fair processes, and the adherence to organisational values. We are looking for someone with experience who can lead with empathy and who is passionate about further developing The Cares Family. If that sounds like you, we'd love to hear from you.

This is a task based application, so we are not accepting CVs. The full job description and details on how to apply are linked below – please read them carefully before submitting your application.

Donate today

Thank you for considering a donation to The Cares Family. Your gift will help to tackle loneliness and build connection and community in a disconnected world. Our work is powered by people – so please chip in if you can.

The Cares Family is a UK registered company (10236615) and registered charity (no. 1180638). North London Cares is a UK registered company (07737818) and registered charity (1153137). South London Cares is a UK registered company (8757344) and registered charity (1157401). Manchester Cares is a UK registered company (10893107) and registered charity (1176902). Liverpool Cares is a UK registered company (11166325) and registered charity (no. 1177749). East London Cares is a UK registered company (11809555) and registered charity (no. 1186012).